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Accredited Manual Notetaking Course

Supporting Deaf and Disabled people

Manual notetaking is an efficient and quick way to enable equal access to those who need it, and can be tailored to each client’s needs, whether it be remote, live, or emailed to the client at the end of the booking.

Our Open College Network London (OCN) Accredited Manual Notetaking to Support Deaf and Disabled People course is one of the most comprehensive courses on the market and is delivered by our highly skilled and practicing notetakers. 

The course is one of the few recognised to work as an Manual notetaking via Disabled Students’ Allowance Quality Assurance group (DSA-QAG) within higher education settings. This course allows a notetaker to work within a variety of settings, from education, workplace, conferences and meetings to name but only a few.

Our course is Level 3, which is the equivalent to A-Level standard and is designed to elicit the analytical and critical skills that you will use within our day-to-day life.

Meet the teaching team

Rhiannon Squance - Head of Notetaking

Rhiannon Squance - Head of Notetaking

Director, Electronic and Manual Notetaker

Daryl McMullan - Managing Director

Daryl McMullan - Managing Director

Qualified BSL/English Interpreter, Lipspeaker, Electronic Notetaker & Professional Supervisor

Holly Marsden - Client Experience Coordinator

Holly Marsden - Client Experience Coordinator

Electronic Notetaker and Course Administrator

Our teaching platform

Manual Notetaking to Support Deaf and Disabled People Course

Through our bespoke online platform, you will have access to teaching materials, submit assignments and view our guidance documents, alongside booking 1:1 tutorials with our skilled teaching team. We strongly believe in providing our students with constructive feedback to develop them into a skilled and confident manual notetaker by the end of our course.

Course Fee and Course Length

Fee: £400 (inclusive of VAT)

Payment plans available.

Course Length:

This course is designed to fit around your busy lives, so can be completed at a speed that suits you. We recommend that it is completed in around 12 weeks, however, many of our students complete the course earlier than this.

Pre-enrolment requirements

  • A good command of English
  • Confidence in working independently
  • A laptop/computer, headphones, Microsoft word and a strong internet connection
  • The passion and desire to support people within education or workplace settings to ensure equal access.



“I’d like to say a massive thank you to Complete Communication. I thoroughly enjoyed the course. I wish I could have continued. I still learn via YouTube at home. It was an absolute pleasure meeting the team. I wish them all the happiness in the world.”

Barney (Barnaby) - Short course student

“I felt warmly welcomed from the outset and I felt a sense of inclusivity throughout the course. The environment was attractive and I felt happy to be onboard. The course was presented in a clear and calm way and the delivery was down to earth and easily accessible. I was able to understand the points that were being made and I certainly feel that my contributions were received in a kindly way too. I certainly felt like I left in a better state than I had arrived in. I’m looking forward to reconnecting with the group again very soon. Huge smiles and a very warm heart.”

Some of our amazing clients include

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