Our Story
Our beginnings
Complete Communication Ltd was formed in 2019 from the rebrand and merger of two long-standing specialist communication businesses. By bringing these two businesses together, we have doubled the knowledge and experience to ensure we provide our customers with the best service possible.
We aim to provide friendly, cost-effective communication, education and language specialist services for disabled, deaf people and the services which support them.
Complete Communication is based in Plymouth, Devon and owned by Daryl McMullan and Rhiannon Squance. Even though we are based in Devon, we work nationwide and have clients as far down as Penzance and as far up as Edinburgh.
Check out the services we offer:
Our Values

Our vision
Our vision is to promote and ensure that deaf and disabled people can have access to any and all services that they need and feel like a valued member of their community.
Our mission
Inclusive education
To enable deaf and disabled students to be able to access inclusive education at all levels.
Promote awareness
To promote British Sign Language and Deaf Awareness to go some way to making the UK an inclusive society.
Communication done right
To provide a high-quality service for any situation where disabled, deaf and hearing people need to communicate.
Our Team

Daryl McMullan -Managing Director
Daryl is a qualified BSL/English interpreter (RSLI), Lipspeaker, Electronic notetaker and a BSc (Hons) Psychology graduate (First class). He also holds a level 1 in Deafblind awareness.
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He’s registered with the National Register of Communication Professionals working with Deaf and Deafblind People (NRCPD: 1016523).
Daryl has been working with the Deaf community since 2009 and became a fully qualified BSL/English Interpreter in 2015. Before working as a BSL/English Interpreter, Daryl worked as an Assistant Psychologist for the National Deaf CAMHS.
Daryl holds an Enhanced Disclosure and Barring Service (DBS) check (formally CRB), current Professional Indemnity Insurance and has current professional memberships with:
- Visual Language Professionals (VLP) – 0545
- The National Union of British Sign Language Interpreters (NUBSLI)
- National Register of Communication Professionals working with Deaf and Deafblind People (NRCPD) – 1016523
- The Association of Notetaking professionals
- The Association of Lipspeakers (Daryl is also a committee member of the Association of Lipspeakers)

Rhiannon Squance – Director
Rhiannon is a qualified Electronic and manual notetaker based in Plymouth, covering Devon and Cornwall.
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She has extensive experience in working with Deaf, disabled and visually impaired students and professionals to enable them to engage in meetings, education and work environments. She also holds a level 1 in Deafblind awareness

Lynn Valentine – British Sign Language Teacher
Lynn is a deaf native sign language user and our lead British Sign Language teacher. Lynn teaches our Introduction to BSL, Level 1 and 2, Deaf awareness and Disability Awareness training courses.
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She is also skilled in providing bespoke courses to meet the needs of an organisation.
Lynn has current professional memberships with: Association of Sign Language Teachers and Assessors.
Lynn holds a BSc (Hons) in Health and Social Care degree (2:1) and has a wealth of knowledge around the needs of deaf people.

Holly Marsden – Business Administration Apprentice and Electronic Notetaker
Holly joined us in 2020 in the role of Business Administration Apprentice and has proven to be a vital part of our team.
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She will be working with us to manage our growing client list, support our British Sign Language courses and be your first point of contact when getting in touch.
She also has the responsibility of managing the ever busy diaries of our directors, whilst keeping our investors happy with plenty of treats and cuddles.
Holly holds an Enhanced Disclosure and Barring Service (DBS) check (formally CRB) and has been trained in all aspects of our business and clients.
In 2021 Holly also qualified as an Electronic Notetaker and joins our team of in-house notetakers to enable us to continue to provide a high-quality service to our clients.

Sophie Johnson Accounts and Finance Administration Apprentice
Is the newest member of our team, joining us in 2021 to aid us in supporting our ever growing client list.
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Sophie will be working with us to ensure all of our contract requirements are being met and assist with the day to day monitoring of our business. Sophie holds an Enhanced Disclosure and Barring Service (DBS) check (formally CRB) and has been trained in all aspects of our business and clients.

Milo and Reggie – Investors
As investors from the start, both Milo and Reggie have the role of keeping us all in high spirits, healthy and distract us from working at all costs.
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Milo is a therapy dog, and Reggie is a crazy dog, and together they are a force to be reckoned with!
Both dogs are happy to accompany us on any booking made with Complete Communication LTD.
Reviews

Some of our amazing clients





















Address
Office 10
Creykes Court
5 Craigie Drive
The Millfields
Plymouth
PL1 3JB